Digital Transformation and Strategic Consulting Projects

Developed and implemented digital adoption strategies for Canadian restaurants, focusing on enhancing customer experience and operational efficiency. The plan included the integration of online ordering systems, digital payment solutions, and customer relationship management (CRM) tools. I outlined an implementation roadmap, cost analysis, and selected tools like POS systems integrated with analytics for real-time business insights, setting clear KPIs for customer engagement and revenue growth.

Crafted and deployed digital marketing strategies for SMEs, incorporating SEO, social media marketing, email marketing, and content marketing to enhance online presence and customer acquisition. I provided businesses with a digital marketing implementation roadmap, budget allocation, tool selection including marketing automation platforms, and training for teams. KPIs were established to track website traffic, conversion rates, customer engagement, and ROI.

Each project underscores my commitment to leveraging digital technologies to address industry-specific challenges, improve efficiency, and drive growth. My approach involves a deep understanding of business needs, careful planning and execution, and continuous monitoring and optimization to ensure success.

Led the technology upgrade for childcare centers, introducing smart management systems to streamline operations and improve child safety. The project encompassed the deployment of child tracking systems, digital attendance, and interactive learning platforms. I provided a detailed implementation plan, evaluated costs, and recommended tools such as IoT wearables and educational apps, with KPIs focused on operational efficiency, parent satisfaction, and educational outcomes.

Executed supply chain optimization projects for manufacturing and retail sectors, improving efficiency and reducing costs through digital solutions. This involved the analysis and redesign of supply chain processes, the introduction of inventory management software, and the use of AI for demand forecasting. The implementation roadmap outlined the steps for digital integration, with a cost-benefit analysis, tool recommendations like ERP systems, and KPIs aimed at inventory turnover rates, delivery times, and cost reduction.